The most recent Transport Capital Partners (TCP) Survey reveals carriers experiencing problems finding qualified employees and drivers. The problem appears to be getting worse in the wake of the latest changes in driver hours of service.
In the second quarter TCP Business Expectations Survey, 65% of carriers noted having difficulty finding qualified maintenance technicians. Additionally, 30% indicated they are having problems filling operations staff and fleet manager level positions.
“Fleet owners are telling us that staffing trucks is becoming a challenge,” says Steven Dutro, TCP partner.
Shortages of drivers, technicians, and fleet managers are spreading across the industry and reinforcing carriers’ concerns about adding capacity at this time. Seventy-percent of larger carriers are having trouble finding qualified technicians. Among smaller carriers, 50% are experiencing the same hiring difficulties.
“Good employees, at all levels, have always been the lifeblood of the industry,” says Richard Mikes, TCP partner. “Now, as we see growth in demand on the horizon, excellent human resource management is critical.”
Dutro adds: “The cost metrics of carriers are trending up in a period where rates are not still rising fast enough. It is no wonder carriers are hesitant to buy new equipment or raise pay to their employees.”
In the second quarter survey, only 50% of carriers reported adequate rates of return on their investments. Additionally, the first quarter TCP survey revealed that 40% of carriers have seen their engine-related maintenance costs rise.
As a result, most carriers are insistant that rate increases precede any wage increases. More than 90% of larger carriers reported needing to see rates increase before they can raise driver wages.
“As contruction and manufacturing jobs expand, the competition to hire and retain qualified drivers has increased,” Mikes says. “Ultimately, better operating margins that lead to higher driver competition are essential.”