inthinc adds two new divisions offering increased customers services
Jul 26, 2012 3:51 PM
p>inthinc Technology Solutions Inc., a global provider of telematics, fleet management, and driver safety technologies, unveiled its new inthinc University, an extensive online platform of inthinc resources for training and troubleshooting support. In addition, inthinc has announced it will now be offering the support of the Data Services team to its customers.
inthinc University, headed by Scott Vecchiarelli, director of training and development, is an online library of resources, offering a centralized source of information designed to educate customers, technicians, and employees. With content for best practices and inthinc information, users are able to easily locate inthinc training materials, certification courses and product update information.
"With inthinc University, customers now have easy access to our extensive library of regularly updated resources and training information," said Vecchiarelli. "Administrators can find everything they need to run an effective fleet."
inthinc University features an easy-to-navigate troubleshooting page for individual cases, complete with discussion forums to seek help from inthinc experts and users. In addition, inthinc University offers self-paced certification programs for technicians, administrators and fleet managers to learn the ins-and-outs of the inthinc hardware, software and portal. The inthinc Data Services team, under the helm of Casey Johnson, director of business intelligence, will assist customers in creating customized reports to better suit their needs, in addition to the already extensive data provided by the web-based inthinc.com management portal.
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