Mack truck buyers receive free MVASIST
Feb 23, 2012 9:45 AM
MVASIST, the fleet service management platform from Mack Trucks Inc, will now be offered at no charge to customers who purchase a new Mack truck.
Launched in 2008, MVASIST is a web-based system that allows fleet managers, service providers, and dealers to work together in real time to expedite repairs and maximize uptime. Mack began offering MVASIST at no charge in January 2012.
MVASIST allows customers to improve communications, manage costs, reduce downtime, and increase operating efficiency. Through an online portal, users can communicate with the dealer, initiate repairs, access a complete service history, approve and monitor repair status, and manage repair expenses.
Mack dealers and service providers use MVASIST to assemble consistent, complete, professional estimates of service operations. The system also delivers fleet and vehicle-specific information, including a customer profile and warranty coverage. The fleet manager can authorize or deny repairs, and receive status alerts during an entire service event.
MVASIST also allows the option of proactively planning and scheduling routine inspections and service. A service advisor can recommend appropriate maintenance, and fleet managers can, at a glance, see the vehicle’s service history.
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